You will be prompted by VS to renew your Agency listing after an interval specified by an Administrator, typically every 12 months. If you or another Agency contact do not renew the listing, it will expire. This feature encourages Agencies to check their accounts to make sure the information is current, and keeps volunteers, board, candidates, and donors from contacting agencies whose accounts are dormant.
VS will prompt you to renew your listing by displaying a link in the Tasks section of the Overview tab of your Agency account displayed when you log in. You or the Agency contact that has been assigned to the Agency listing will also receive a renewal notice from VS by email.
To renew your Agency Account:
Log in to your Agency account (see Logging in to Your Agency Account for instructions, if needed).
When VS displays your Agency’s myHome page, find the Agency Listing tab near the top and click it.
On the Agency Listing page, in the General Administration section, find and click the update link.
Review the listing information displayed. If any information is inaccurate or out of date, click the Edit [section] link for the section with the information you would like to modify (where [section] represents the section containing the information to be changed). For example, if you would like to make a change on the list of contacts, click the Edit/Add Contacts link (see Working with Agency Contacts for more information on working with Agency Contacts).
If none of the information in a section needs to be changed (or if you have made edits and have returned to the listing information page), click the checkbox provided in the upper left-hand corner of the listing.
Repeat Steps 4 and 5 for each section of the listing until all of the check boxes have been clicked.
Click the Update button.
Registering/Creating an Agency Account
Logging in to Your Agency Account