If enabled by an Administrator, Product Connections is a VS feature that helps you seek and obtain donated goods and services from volunteers and members of the public (called donors). You can browse donated items listed by donors themselves and claim them using the Claim Donation. You can also create and manage needed-item listings using the Posted Needs form to solicit the donation of specific items you need.
If Product Connections is available for use, you can access it by clicking a tab in your Agency account after logging in. Depending on Administrator preferences, this tab may be labeled Product Connections (the default) or something similar (such as Donations or GiftMatch, which was what Product Connections was called in earlier releases of VS).